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Shipping policy
Our shipping service covers UK and international including: Europe, Australia and the USA. Â
We will deliver your items using either Royal Mail or EvRi.
Costs and Dispatch Times
Dispatch time takes 1 working day. During this time we will pack your order and send over your tracking details.
Please note, for next day delivery, items must be purchased before 11am to guarantee next day arrival.
You can find the delivery time relevant to you listed in the table below:
Country | Delivery Time |
United Kingdom | |
 EvRi/Royal Mail Standard UK Delivery (Tracked) – £2.99 |  2-3 Working Days* |
 Express & Tracked Delivery – £6 (when ordered before 11am, your order will arrive next day) |  1-2 Working Days* |
Europe, USA & Australia | |
Delivery to Europe, USA or Australia costs £10.99, this is a flat rate fee for a tracked service. The Hen Planner is not responsible for customer import duties or tax. Estimated Delivery Times |
£10.99 |
*Working days include Monday-Friday. For example, if your order is placed on a Saturday with next day delivery, it is likely that your order will not arrive until Tuesday. If however, you place an order on Monday for next day delivery, your item will reach you the next working day (Tuesday), when ordered before 11.00am.
Shipping Disclaimer:
Please note: On the rare occasion that your parcel is late, we cannot be held responsible as the shipping process is not managed by us, but our selected couriers Hermes and Royal Mail. Sometimes, they experience delays which is something we cannot control.